Blog

Updated March 18 9:37pm With COVID-19 updates occuring daily at both the federal and provincial levels, our team has been tuned in to better understand what programs are being assembled to help small businesses in Canada such as yours as well as netParcel.  As we have reviewed each proposed offering the following programs may be

Updated March 23 8:13am As businesses react to the recent restrictions and begin to close their doors, our carrier network is also responding by taking proactive steps to ensure the safety of their employees and customers.  Additionally, some service disruptions may be encountered particularly when shipping to regions in Asia and Europe where the COVID-19

French platform and operations support now available! We are very excited to announce that netParcel now supports French speaking merchants through our translated platform and new operations customer support team member.  Any questions can now be addressed via email and phone support in French and all merchant emails are also provided in french along with

How to avoid address correction surcharges in the US and Canada Address correction fees of $14.50 or more are unexpected and expensive.  Using our new service can help alleviate that by flagging invalid addresses, missing apartments or units and P.O. Boxes. We understand that as a merchant you are shipping to the address provided and

Letter Sized and Thermal Label Selection To change your default label size please follow the steps below: Click the welcome button in the top right section of the app Click “Settings” Navigate to “Preferred Label Size” and select your preferred label.  Thermal or Letter Sized. Click “Save Settings” You’re done! Electronic Commercial Invoice netParcel is