Updated April 1st 8:13pm NEW: Canada Post has suspended service to over 150 countries Guaranteed Service Refunds are no longer being offered Delivery timelines for DHL have been extended DHL will be adding Emergency Situation Surcharge effective April 1st and until further notice As businesses react to the recent restrictions and begin to close their
Read MoreAs Canada Post suspends delivery to over 150 countries, netParcel’s partners continue to provide international shipping via our primary international partner UPS. As published on the Canada Post Website: https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page International Destinations (excluding U.S.A.) Postal services have been suspended to many international destinations at the request of the receiving Postal Operator or due to the
Read MoreUpdated March 18 9:37pm With COVID-19 updates occuring daily at both the federal and provincial levels, our team has been tuned in to better understand what programs are being assembled to help small businesses in Canada such as yours as well as netParcel. As we have reviewed each proposed offering the following programs may be
Read MoreUpdated March 23 8:13am As businesses react to the recent restrictions and begin to close their doors, our carrier network is also responding by taking proactive steps to ensure the safety of their employees and customers. Additionally, some service disruptions may be encountered particularly when shipping to regions in Asia and Europe where the COVID-19
Read MoreFrench platform and operations support now available! We are very excited to announce that netParcel now supports French speaking merchants through our translated platform and new operations customer support team member. Any questions can now be addressed via email and phone support in French and all merchant emails are also provided in french along with
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