A slow parcel delivery can be a burden to a small business. Customers have high expectations when it comes to delivery, especially because of corporate giants like Amazon offering near-instant gratification. If that delivery stretches from a few days into a week or two, the customer could get frustrated and vow never to patronize the
Read MoreIf you are an E-commerce merchant, it doesn’t suffice any longer to pick one channel and stick with it. Consumers are savvier than ever, and the data shows that, increasingly, they buy their good and services across multiple channels. Essentially, wherever your customers are, you want to be there. And wherever you are, we at
Read MorePosted on Nov. 27, 2018 by Canada Post in Customer Alerts Canada Post is working to stabilize operations after the end of the rotating strikes. With our network currently facing unprecedented backlogs, customers can continue to expect delivery delays for the next several weeks. Our current outlook is: for parcels: Deliveries will continue but be delayed during the peak
Read MoreEveryone’s got at least one winning idea in their back pocket, and for an increasing number of people, that idea is becoming a reality. No longer beholden to the trappings of a brick and mortar store – the rent, the upkeep, the added employees and supplies – entrepreneurs are turning their attention to the eCommerce
Read MoreLast year, UPS released what it called its “Pulse of the Shopper Study”, a comprehensive overview of the contemporary online shopper – what they value in the ecommerce experience, as well as emerging trends, habits and growth areas. Its findings bore two unequivocal messages important to any Canadian online business: 1) that, increasingly, shoppers are
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