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Important UPS Update: New Surge Fees Effective April 13, 2025

UPS has announced new Demand and Surge Fees that will impact select shipments to and from Canada starting April 13, 2025. These fees will remain in effect through July 5, 2025, or until further notice depending on the service. The surcharges are in addition to standard shipping charges and are meant to address high-demand periods and logistics capacity challenges.

What Shipments Are Affected?

  1. Canada-Origin & Import Shipments (All Services)

From April 13 to July 5, 2025, the following surcharges apply to packages billed to a Canadian UPS account:

Fee TypeAmount (CAD) per package
Additional Handling$2.50
Large Package$25.00
Over Maximum Limits$450.00

Ongoing surcharges also remain in place from December 1, 2024, until further notice:

ServiceFee (CAD) per package
UPS Canada Domestic Ground$0.90
UPS Standard® to/from the U.S.$0.90
UPS Trade Direct® Northbound$0.90
  1. Shipments from China, Hong Kong, and Macau to Canada

For shipments from these regions, surcharges will be assessed based on weight from April 13, 2025, until further notice:

Service LevelFee (CAD)
All Express & Freight Services$0.94 per kg / $0.43 per lb

What This Means for netParcel Users

If you ship via UPS through the netParcel platform:

  • Surcharges will be automatically factored into your rates.
  • You may want to review your shipment dimensions and weights to minimize added costs.
  • Proper packaging could help you avoid large package or additional handling adjustments.

Stay Informed – netParcel customers can track any surcharge changes directly through their dashboard. For full details, visit the UPS Canada website.

Thank you,
netParcel AM

About the author: Lee de Hooge

A strategic and digital marketer, Lee has been in the online space for almost a decade working for successful, big brand Canadian retailers. Lee brings a wealth of marketing and eCommerce expertise to netParcel. She is passionate about social media and has been looking for cheaper ways to ship all of her online purchases for years. Lee has two young boys that add just the right amount of chaos to keep life exciting. She can be found on her smartphone and cooking -- almost always at the same time.

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