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Important DHL Update: Changes to U.S. Shipments Effective April 21, 2025

Starting April 21, 2025, DHL will temporarily suspend business-to-consumer (B2C) shipments from Canada to the United States with a customs value over USD $800.

This move is in response to recent changes in U.S. customs regulations impacting cross-border shipping.

What netParcel Customers Need to Know:

  • If your shipment is valued over USD $800 and destined for a U.S. residential address, DHL services will not be available.
  • Shipments under USD $800 or business-to-business (B2B) shipments are not impacted.

How netParcel Supports You:

  • We’ll continue to offer a range of carrier options to help you find the best alternative for U.S. deliveries.
  • Our team is ready to help you navigate these changes and minimize any disruptions.

Need help choosing the right shipping solution?
Contact us — we’re here to make sure your cross-border shipping stays smooth.

Thank you,
netParcel Operations

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About the author: Lee de Hooge

A strategic and digital marketer, Lee has been in the online space for almost a decade working for successful, big brand Canadian retailers. Lee brings a wealth of marketing and eCommerce expertise to netParcel. She is passionate about social media and has been looking for cheaper ways to ship all of her online purchases for years. Lee has two young boys that add just the right amount of chaos to keep life exciting. She can be found on her smartphone and cooking -- almost always at the same time.

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